Problems should be reported to the Facilities Service Center by submitting a Routine Service Request Form. The purchase and installation of specialized environmental units, such as those in laboratory spaces, are the responsibility of the user department. Plant personnel may be asked to make minor adjustments and checks to this equipment on a reimbursable basis.

to existing buildings must be approved by Facilities, Planning and Construction and authorized by a reviewing administrative authority such as a director, dean, chairperson, or vice-president. Scope changes typically require additional approval. Renovations/ alterations are funded by the requesting department, unless determined to be an urgent capital priority. Contact Facilities Planning & Construction (x5136) for further information.

will be installed by Facilities Maintenance personnel after Building Administrator approval. The requesting department must purchase the boards. Hallway and classroom boards, once installed, become part of the facility and are not to be removed.

additions (purchase and installation) are the responsibility of the department occupying the space and should be requested through the Facilities Service Center by submitting a Project Request Form. Vacuuming and periodic carpet extractions are scheduled by Custodial Services. Special cleaning must be requested and funded by the user department. Once installed, carpeting becomes a permanent part of the facility. Replacement due to normal wear and tear is handled by Facilities, Maintenance & Operations and funded as a capital repair item.

services, including assistance with purchasing, installations and repairs, are handled through Technology Services (x4357 or techsupport@cua.edu). User departments are responsible for the associated costs.

service requests should be reported as described above except furniture repairs. These repairs should be reported directly to the Residence Hall Offices or to cua-housing@cua.edu.

services include the repair and replacement of existing wiring, outlets, switches, and lights. Requests should be submitted electronically via the Routine Service Request Form. Installation of additional services, outlets, and lighting is considered new work and must be requested and funded by the user department. New services are requested through submission of a completed Project Request Form to the Facilities Service Center (x5121).

problems should be reported immediately to the Facilities Service Center, (x5121) 24 hrs/day 7 days/week. Public Safety (x5111) should be notified if someone is stuck in an elevator after normal business hours or holidays.

should be purchased only after adequate arrangements for delivery, assembly, and service hook ups are made and funded by the user department. New equipment purchases, especially specialized lab equipment, should be assembled and installed by the supplier. Maintenance of specialized lab equipment is the responsibility of the user department. NO equipment is to be installed or connected to existing service lines without prior approval of the Facilities Maintenance & Operations and/or Energy & Environmental Systems departments, as required. Please submit a Project Request Form so the appropriate connections can be verified and approved prior to connection of the equipment.

inspections and maintenance are handled by Facilities Maintenance & Operations.

problems should be reported immediately to the Facilities Service Center (x5121) during working hours or Public Safety (x5111) during other times.

surfaces are repaired and replaced by Facilities, Maintenance & Operations. Requests should be submitted electronically via the Routine Service Request Form. Routine cleanings are provided by Custodial Services. See also Carpeting.

purchase, assembly, repair, moving, and disposal are the responsibility of the user department (except classrooms).

services are provided by Facilities Maintenance & Operations. New plantings, exterior displays of art work, or modifications to existing landscaping, must be submitted on a Project Request Form and approved by Facilities Maintenance & Operations.

cleanup and disposal are handled by the Environmental Health and Safety Department (x2698).

requests should be submitted electronically via the Routine Service Request Form. Emergencies should be reported to the Facilities Service Center (x5121) 24 hours a day, 7 days a week.

maintenance problems should be addressed through the Facilities Service Center. Non-emergency requests, before and after service hours, should be submitted electronically via the Routine Service Request Form or calling x5121. All emergency requests should be reported to 202-319-5121 and/or the Department of Public Safety at 202-319-5111, 24hrs/day; 7days/week.

facility access and lock changes and repairs are handled through Public Safety (x5111). Keys, access cards, and lock changes are provided on a reimbursable basis.

have limited access to employees outside of the Power Plant, Facilities Maintenance or Public Safety. They are not to be used for department storage. Any items found inside mechanical rooms will be removed.

is prioritized and scheduled on a needed basis and dependent upon limited available funding. Special painting requests must be submitted electronically on a Project Request Form and funded by the requesting department.

management services are provided by submitting a Routine Service Request Form or calling x5121.

repairs should be submitted electronically via the Routine Service Request Form or calling x5121. New services, such as those required for special equipment, are handled on a reimbursable basis by submitting an electronic Project Request Form to the Facilities Service Center. All emergency requests should be reported to 202-319-5121 and/or the Department of Public Safety at 202-319-5111, 24hrs/day; 7days/week.

announcements, handbills, flyers, and signs should not be mounted on painted surfaces. All items posted must have prior approval from the Office of Campus Programs (x5291).

concerns and inspections are handled by Environmental Health & Safety (x5789).

concerns and assessments are handled by Public Safety (x5111).

for campus are installed and replaced as part of a capital plan, as funding permits. Interior name plates and signs for identification of offices, laboratories, desks, and individual areas are the responsibility of the user department, but subject to design standards. Some interior signage is provided as part of the permanent building structure.

removal services are provided by Facilities Maintenance & Operations (x5121).

are recorded through the Facilities Planning and Construction Department (x5515). Requests for changes in space allocations are handled by each division.

services, including repairs to telephones, are handled by the Technology Services (x 4357 or techsupport@cua.edu).

service, maintenance, planned and emergency outages, are coordinated by Environmental & Energy Services and Facilities Maintenance & Operations (x5121).

problems should be reported immediately to the Facilities Service Center (x5121) at all times.

should be submitted, for non-routine, non-emergency items, such as special services and alterations, that are to be reimbursed by the requesting department. A Project Request Form should be completed, including account and authorized signatures, and submitted to the Facilities Service Center (x5121).